Frequently Asked Questions
Find answers to common questions about using Shiori Share
Do I need to register an account?
No, you can start using all features immediately without registration. However, creating an account lets you save and manage your itineraries, access them from My Page anytime. Choose the option that suits you best.
Can I use it on both mobile and PC?
Yes, you can use it comfortably on both mobile and PC. The responsive design allows you to operate the same way on any device.
Can I collaborate with friends?
Yes, anyone who knows the itinerary URL and the shared password can edit it. Share the URL and the password you set at creation with friends and family to plan your trip together.
How many plans can I manage in one itinerary?
The free version supports up to 3 days with 6 plans per day, and Premium supports up to 14 days with 12 plans per day.
Can AI chat automatically create my itinerary?
Yes, you can create and edit your itinerary through a conversation with AI. Tell it your destination, trip length, and what you want to do, and the AI will suggest plans. The free version allows 1 conversation per itinerary, while Premium allows unlimited conversations. Each conversation supports up to 8 exchanges, and AI chat is unavailable after the trip ends. AI suggestions (attractions, travel times, business hours, etc.) may be outdated or inaccurate, so please verify them yourself before relying on them.
When is the LIVE display shown?
When you set both start and end times, LIVE is automatically displayed if the current time falls within that period. You can check real-time progress during your trip.
Can I download my itinerary as a PDF?
Yes, PDF download is available for all itineraries. Tap the 'PDF' button on the itinerary detail page to preview the result, then download it right there. Free PDFs include a watermark; get a clean, watermark-free PDF with Premium (¥1,000 per itinerary) or the PDF Only purchase (¥400 per itinerary). On some older browsers the preview is unavailable, but download still works.
Does switching languages translate my itinerary content?
No, language switching only changes the site's display language. Your itinerary titles and plan details will remain in the language you entered them.
How long are itineraries saved?
Free version itineraries are saved for 1 year from creation. After 1 year, they are automatically deleted to ensure old data doesn't accumulate. Premium version itineraries are exempt from automatic deletion and can be stored long-term. The PDF Only purchase does not change the retention period (1 year from creation).
What should I do if I forget my password?
For itineraries linked to your account, you can reset the password from My Page. For itineraries created without an account, we don't offer a password reset function. We recommend saving important itinerary passwords in a notes app.
Can I unlink an itinerary from my account?
Yes, you can unlink itineraries from your account on My Page. The itinerary won't be deleted and will still be accessible via its URL and password. If you want to relink it later, you can use the 'Link to My Account' button on the edit page. Note that one itinerary can only be linked to one account at a time.
How can I purchase the paid options (Premium / PDF Only)?
When you reach the free version limits (3 days or 6 plans per day) while editing, a Premium purchase prompt will appear. When you proceed to download via the 'PDF' button on the itinerary detail page, you can choose between Premium (¥1,000) and the watermark-free PDF Only option (¥400) — you can also download a free watermarked PDF from there. Complete the credit card payment (via Stripe) and it is applied to the itinerary immediately. Note that upgrading an itinerary with a PDF Only purchase to Premium later costs the regular price (¥1,000).
Does premium apply to all my itineraries?
No, premium is purchased per itinerary. Only the purchased itinerary will have premium features. If you want to make other itineraries premium, you need to purchase separately for each one. The PDF Only purchase also applies to a single itinerary in the same way.
Can I get a refund after purchase?
Due to the nature of digital services, refunds are not available after purchase. Please refer to the Terms of Service and Legal Notice for details. If you have any questions, please contact us before purchasing.
Compare Plans
Purchased per itinerary — pick only what you need.
| Free¥0 | PDF Only¥400 | Premium¥1,000 | |
|---|---|---|---|
| Trip length | Up to 3 days | Up to 3 days | Up to 14 days |
| Plans per day | Up to 6 | Up to 6 | Up to 12 |
| PDF download | With watermark | Watermark-free | Watermark-free |
| Ads | Shown | Shown | Ad-free |
| Retention | Deleted after 1 year | Deleted after 1 year | No auto-deletion |
| AI chat | 1 conversation | 1 conversation | Unlimited conversations |
¥0
- Trip lengthUp to 3 days
- Plans per dayUp to 6
- PDF downloadWith watermark
- AdsShown
- RetentionDeleted after 1 year
- AI chat1 conversation
¥400/ per itinerary
- Trip lengthUp to 3 days
- Plans per dayUp to 6
- PDF downloadWatermark-free
- AdsShown
- RetentionDeleted after 1 year
- AI chat1 conversation
¥1,000/ per itinerary
- Trip lengthUp to 14 days
- Plans per dayUp to 12
- PDF downloadWatermark-free
- AdsAd-free
- RetentionNo auto-deletion
- AI chatUnlimited conversations
Have other questions?
Start by creating an itinerary and try it out yourself